My wife told me that our daughter dropped her Galaxy S4 while they were in Poland, and now it's broken. The screen has gone the way of the dodo, so I have no idea of knowing what is going on with the phone.
Normally, I wouldn't care...but she took a bunch of photos before she left her home and wants to keep them, so I need to get them off the phone. When I plug the micro-usb into my computer, it recognizes the connection but Win10 does not display anything in the Windows Explorer program. Compounded by the fact that I cannot tell what's on the screen, so I can't see if I need to tap the "connect a media device". Win10 spend a few minutes trying to get it displayed, but then quits and goes back to being a paperweight.
Anyone know a method for getting around this? Samsung Galaxy S4...