RAZER Deathstalker Essential - Not Typing

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AdministratorOfficer
Turin
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Last seen: 2 years 6 months ago
Joined: 12/10/2010 - 19:53

I posted this to the wow forums, but any help that you techy people can provide in troubleshooting would be apreciated. Please, no trolling me for getting RAZER and not *insert your brand of choice* I need help, not grief. wink

https://us.battle.net/forums/en/wow/topic/20752581333

Edited by: Anonymous on 05/14/2017 - 18:00 Reason: Topic autoclosed
AdministratorHigh CouncilOfficer
Honesty
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Last seen: 1 day 8 hours ago
Joined: 11/17/2005 - 12:18

Frankly, my first thought would be a defective keyboard/stuck key.  Especially since it's the last thing changed before the problem appeared.  I'll ask my mac expert if she has any thoughts.

AdministratorHigh CouncilOfficer
Honesty
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Last seen: 1 day 8 hours ago
Joined: 11/17/2005 - 12:18

Reply from my consultant:

Sounds like WoW/keyboard or WoW/driver bug, since he never sees it unless he plays WoW. I'd

* do all the debugging he's already done, (Check)

* play WoW with a different (even if less awesome, in fact preferably generic) keyboard long enough to see if it is the keyboard/fancy driver. If he can limp along with only his quasi-sentient mouse, presumably he can limp better with a plain-Jane keyboard for in game IM, long enough to test things.

* return it for a new Deathstalker.

* find out from his support requests that the Masskiller III (or equivalent) is actually less buggy with WoW

There are one or two third-party mouse/keyboard extra functionality drivers out there for Mac that _might_ give him extra capability with a generic keyboard. But I suspect he's much better off finding the Deathray XII that does what he most craves, since he is facile with these things.

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Turin
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Last seen: 2 years 6 months ago
Joined: 12/10/2010 - 19:53

I updated the post to say I also did a rename/delete of the WTF, Interface and Cache folders with the same results.

I'm worried that is the case, H. I like the keyboard though. For now I think I'm going to remap my Ctrl modified hotkeys to be Alt instead. Might not be permanent but at least it's something to test.

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Turin
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Last seen: 2 years 6 months ago
Joined: 12/10/2010 - 19:53

Seems that it was a corrupt .kext file and not the hardware. I manually deleted all of the files and reinstalled the software. This completely cleared up the issue.

AdministratorHigh CouncilOfficer
Honesty
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Last seen: 1 day 8 hours ago
Joined: 11/17/2005 - 12:18

Great!

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